Customer satisfaction at our core: achieving exceptional CSAT Results

We are delighted to announce that our recent, annual CSAT survey has been a brilliant success, demonstrating our unwavering commitment to delivering outstanding customer experiences.

Customer satisfaction is at the heart of everything we do at Prescribe Digital. We understand that our customers are the lifeblood of our business, and their satisfaction is a key measure of our success.

Our recent CSAT survey results speak volumes about the quality of service and support we provide to our customers.

Key highlights of our high-level CSAT survey results include:

❇️ 96% of customers said they were satisfied or highly satisfied with the Accuracy and Quality of our Service.

❇️ 98% of customers said they were satisfied or highly satisfied with the Speed of Service.

❇️ 94% of customers said they were satisfied or highly satisfied with the Customer Support available to them.

❇️ And finally, when asked about Overall Customer Satisfaction, a whopping 98% of our customers said they were satisfied or highly satisfied with our service. ⭐⭐⭐⭐⭐!

Achieving such high levels of customer satisfaction would not have been possible without the dedication and hard work of our entire team. From our frontline support staff, highly skilled transcriptionists to our development teams. Each member of our organisation plays a crucial role in delivering exceptional customer experiences.

If you’re interested in learning more about working with Prescribe Digital and the team and taking the next step into revolutionising your clinical correspondence, please get in touch: +44 (0)203 282 7110 or email: info@prescribe-digital.com