Policies, terms and conditions
InventAsia trading as Prescribe Digital is fully committed to providing the highest levels of security in the protection of your data. It has a 100% track record in data security since 2005.
We encourage you to read our policy carefully and you are welcome to contact us with any questions or concerns about your privacy.
About Us
Prescribe Digital is the trading name of inventAsia Limited within the healthcare sector. It has supported the NHS and private hospitals in the UK, as well as healthcare providers in Australia, Ireland and New Zealand, since 2005 offering people support and technology solutions.
InventAsia Limited is a UK owned international group, established for 38 years in 2025. The InventAsia group specialises in business process transformation through technology and outsourcing solutions, serving the public and private sectors globally.
We operate in secure, high tech data centre facilities with every element of production control under our ISO 27001 (Information Security Management System) Accreditation.
The Prescribe Digital “in-house” IT team has developed an extensive IT infrastructure boasting the most advanced security technologies, including cyber security.
What information do we collect?
We may collect the following information:
- Your name and job title.
- Your business/organisation (e.g. NHS, HHS, DHB) information including email address, business telephone numbers and business address.
- Other information relevant to your account with us if you are a customer, or, a job applicant applying through our careers page.
Should you decide that you want to delete any of the above information from our system, please send an email to dataprotection@prescribe-digital.com using the subject line – Personal Data Opt-Out.
If you believe that any information that we are holding on you is incorrect or incomplete, please contact us using the above email address. We will promptly correct any information found to be incorrect and confirm that to you by return email.
What we do with the information we gather?
We require the following information to understand your business or organisation’s needs and to provide you with the best possible service, including the following:
- Internal record keeping;
- Processing your orders;
- Data processing including conversion of dictated audio into text;
- Providing you with an efficient customer support service; and
- Job application processing.
We may use this information to improve our products and services
We may periodically send promotional emails about new products or other information which we think you may find helpful, using the email address we have at the date of this notice or otherwise as subsequently instructed by you.
Territory specific information
UK
- We are fully compliant with GDPR.
- Our primary and secondary servers with load balancing and failover capabilities are in the UK, hosted in secure ISO 27001, G-Cloud approved Tier III and IV Data Centres
- Cloud hosting is with Amazon Web Services and Microsoft Azure.
- We are registered with the Information Commissioner’s Office. Our registration number is Z9717899.
- We are accredited to ISO 27001 (Information Security Management System) and ISO 9001 (Quality Management System).
- We have satisfactorily achieved compliance with the NHS Data Security and Protection Toolkit (previously known as NHS Information Governance Toolkit).
- Our IT infrastructure and applications have passed third-party security testing and are certified as Cyber Essentials Plus Compliant.
- Data Sharing Agreements are submitted to NHS clients prior to commencement of work.
Australia
- Our servers in Australia are hosted in a Tier III, ISO 27001, 14001 and 9001 certified Data Centres and cloud-hosted with Microsoft Azure.
- We are fully compliant with the Australian Privacy Principles as contained in Schedule 1 of the Privacy Act 1988 – as amended.
- Fully accredited to ISO 27001 (Information Security Management System).
- Prescribe Digital Australia Pty. Ltd. is a registered Australian Company ABN 77 678 764 835.
New Zealand
- Our servers in New Zealand are hosted in an ISO27002 accredited Data Centres in Auckland.
- We are fully compliant with the Privacy Act of 1993.
Philippines
- We have servers located within our Data Centres which only contain information pertaining to our employees and other pertinent applications used for administrative purposes. No client data is saved in our in-house servers.
- We are fully registered with the Philippine National Privacy Commission and compliant with the Philippine Data Privacy Act of 2012 see: https://www.privacy.gov.ph/data-privacy-act/
Hong Kong
- We are fully compliant with Hong Kong’s Personal Data (Privacy) Ordinance (Cap. 486).
- Hong Kong registered Company CR 0503280.
By using our website you agree to be bound by the following Terms and Conditions.
The Prescribe Digital website
This website, www.prescribe-digital.com, is owned and operated by InventAsia Limited (“us”, “we”, “our”). This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look and appearance of the website, as well as registered trademarks. Any use of this website or its contents, including copying or storing it in whole or in part, other than for your own personal, non-commercial use is prohibited without the prior permission from us.
Data collection
You understood and accept that any user information submitted via our contact page or email form submissions are optional data, that you submit to us within your discretion, confidential, and will not be distributed to any third parties. You agree that the collection and processing of any data by accessing our website meet the legal requirements prescribed by the UK Data Protection Act 2018 and EU GDPR.
Intellectual property
Content published in our website (such as but not limited to images, videos, texts, graphics, logos, copyright) is the exclusive property of InventAsia Limited and are protected by international and local intellectual property laws. The entire compilation of the content found in our website is our exclusive property and cannot be transferred or transmitted to, and used by, anyone without our written permission.
Communications
The entire communication with us is electronic. We will continue to communicate with you through emails or through other agreed forms of communication. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically shall be in writing and that such communications meet the prescribed legal requirements.
Safeguards
As an authorised user, it is understood that you have the sole responsibility to safeguard your own computer by making sure that you are protected by a licensed antivirus programme and other computer safety measures (such as but not limited to firewall and malware protection).
Applicable law
By visiting and using our website, you agree to the Terms and Conditions herein, as well any dispute of whatever sort that might come between you and ourselves as well our customers and associates shall be governed by the laws of England and Wales, without regard to principles of conflict laws.
Termination
We reserve all rights to terminate accounts and services at our sole discretion as legally allowed by governing laws.
For further enquiries, please email us at info@prescribe-digital.com.
How we use cookies for the collection of website usage
Cookies are small files that are placed on your computer by websites that you visit or certain emails you open. They are widely used in order to make websites function properly, as well as to provide business and marketing information to the owners of the site.
Why do we use cookies?
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
How do I refuse or withdraw consent to the use of cookies?
You may refuse to accept cookies by altering the settings on your internet browser (for example Internet Explorer, Chrome and Firefox). Please note that if you choose not to permit cookies some areas of our website may not function properly or be accessible.
For further enquiries regarding privacy and data protection, please email us at dataprotection@prescribe-digital.com.
Background
lnventAsia Limited believes strongly in high ethical standards, equality for all our employees, suppliers, and customers globally. Together with our strong leadership, we seek to uphold and support the principles of the Universal Declaration of Human Rights, the fundamental International Labour Company conventions and laws in countries we operate in, and UK legal legislations such as the Equality Act of 2010 and the UK Modern Slavery Act of 2015.
Our company and our business
Prescribe Digital is the trading name of inventAsia Limited within the healthcare sector. It has supported the NHS and private hospitals in the UK, as well as healthcare providers in Australia, Ireland and New Zealand, since 2005 offering people support and technology solutions.
InventAsia Limited is a UK owned international group, established for 38 years in 2025. The InventAsia group specialises in business process transformation through technology and outsourcing solutions, serving the public and private sectors globally.
Our commitment
lnventAsia and its global subsidiaries strongly condemn the use of child labour, human trafficking, and other forms of modern slavery. The company firmly believes and is committed to equality, acting ethically in all its business dealings and expects its supply chain which includes customers, partners, and suppliers to follow the same principles.
InventAsia does not support and will not support companies involved in any unethical practice violating the principles of human rights such as the use of child labour and human trafficking.
Our policy
The lnventAsia Code of Practice, in line with our Equality and Ethical Policy and this Modern Slavery Statement, encourages all its employees to practice equality and maintain high ethical standards in their work practice.
In summary, these codes state that:
- No forced, bonded, or involuntary labour shall be used by the Company. Employees are free to leave lnventAsia after reasonable notice.
- There is no discrimination in pay, hiring, compensation, access to training, promotion, and termination of employment or retirement on the grounds of gender, race, ethnic background, culture, socio-economic status, nationality, religion, age, disability, marital status, sexual orientation, union membership or political affiliation.
- No child labour nor human trafficking shall be used by lnventAsia in its labour force. There shall be no recruitment of child labour. Children or persons under 16 are not employed at any time, day, or night. Children or persons under 18 are not employed full-time. lnventAsia strongly condemns human trafficking and exploitation of children in any form.
- The Company is committed to the provision of a healthy and safe working environment to all its employees complying with all the Occupational Health and Safety laws in every country we operate. lnventAsia takes adequate measures to prevent accidents and minimise potential hazards in the workplace.
- Employees are not forced to work more than normal hours per week though a voluntary opt out agreement is available for those wishing to work more than normal hours. They are given rest days and are compensated fairly in accordance with the legislation of the country in which they work.
- Physical, verbal, and sexual threats, abuse, harassment, or intimidation is expressly prohibited and grounds for summary dismissal, if proved.
- lnventAsia’s Senior Management implements an open-door policy to all its employees and encourages them to report any violations in the Modern Slavery Act of 2015 to the appropriate authorities.
Risk assessments
Annual risk assessments are undertaken to check for any non-conformances in the Company’s Equality and Ethical Policy and our Supplier’s Code of Conduct.
Policy dissemination and training
All employees of lnventAsia and its subsidiaries have been informed of this Modern Slavery Statement and this will be posted in the Company’s Employee Bulletin Board. Employees are given refresher training annually on all lnventAsia’s policies including the Equality and Ethical Policy. New employees are given training on this as part of their induction process.
Supplier adherence to our values and ethics
We establish a relationship of trust and integrity with all our suppliers, which is built upon mutually beneficial factors. Our supplier selection and on-boarding procedure includes due diligence of the supplier’s reputation, respect for the law, compliance with health, safety and environmental standards, and references.
As such, inventAsia conducts due diligence on all new suppliers during on-boarding and on existing suppliers at regular intervals. This includes:
- Assessing risks in the provision of particular services.
- Auditing the suppliers, and their health and safety standards, labour relations and employee contracts.
- Requiring improvements to substandard employment practices.
- Sanctioning suppliers that fail to improve their performance in line with our requirements.
- We require all suppliers to attest that the same Code of Practice that we implement within our organisation.
Review
This statement as well as the company’s Equality and Ethical Policy will be reviewed by the Senior Management on an annual basis.
This statement is made in compliance to section 54(1) of the Modern Slavery Act 2015 for the current financial year.
For further enquiries, please email us at info@prescribe-digital.com.
