Prescribe Digital Privacy Policy and Data Protection (UK, Australia, New Zealand, Hong Kong and the Philippines) - Summary

At Prescribe Digital, we are fully committed to providing the highest levels of security in the protection of your data and can proudly say that we have had no security breaches since commencement of operations in 2005!

Prescribe Digital (a division of InventAsia Limited, a Hong Kong Corporation established for 32 Years in 2019) is a provider of premium medical transcription, clinical document solutions and clinical software. The InventAsia Group specialises in Business Process Transformation through Technology and Outsourcing solutions, serving the public and private sectors globally.

We operate in secure, high tech Data Centre facilities with every element of document production control under our ISO 27001 (Information Security Management System) Accreditation. Our controls include (but are not limited to) “bio-entry” access to our Data Centres, mobile phones and portable electronic devices are not allowed inside the production areas, there is supervisory management in all areas of operation.

The Prescribe Digital “in-house” IT team has developed an extensive IT infrastructure boasting the most advanced security technologies including cyber security.

Why your organisation and your data are fully secure with Prescribe Digital:

  • Patient identifiable data (PID) is not exported outside of your own servers / control or jurisdiction.

  • Our servers are located in Tier III and IV, ISO 27001 accredited Data Centres.

  • We work in high tech “Data Centre” facilities with fully automated and secure applications.

  • We have a working and tested business continuity plan to ensure that your information is secure, safe and available to you 100% of the time.

  • All production and operations staff are security screened before engagement.

  • Fully “locked down” workstations, disabled web browsing and communications e.g. No Social Media.

  • NO security breaches since commencement of operations (2005).

  • Fully indemnifies its clients against any breaches.

Come and visit our facilities and see for yourself first hand, the security measures in place.

Territory Specific Information

UK

  • Our primary and secondary servers with load balancing and failover capabilities are in the UK, hosted in secure ISO 27001, G-Cloud approved Tier III Data Centres located in Manchester and Nottingham.

  • We are registered with the Information Commissioner’s Office. Our registration number is Z9717899.

  • We are accredited to ISO 27001 (Information Security Management System) and ISO 9001 (Quality Management System).

  • We have achieved a score of 100% (Level 3) in the NHS IG Toolkit.

  • Our IT infrastructure has been audited and given Cyber Essentials (https://www.cyberessentials.ncsc.gov.uk) certification.

  • Information Sharing Agreements are submitted to NHS clients prior to commencement of work.

  • We are fully compliant with GDPR.

Australia

  • Our servers in Australia are hosted in a Tier III, ISO 27001, 14001 and 9001 certified Data Centre in Brisbane.

  • We are fully compliant with the Australian Privacy Principles as contained in Schedule 1 of the Privacy Act 1988.

  • Fully accredited to ISO 27001 (Information Security Management System).

  • Prescribe Digital™ is a registered Australian Company ABN 13 163 067 409.

  • Health Informatics of Australia (HISA) Corporate member.

New Zealand

  • Our servers in New Zealand are hosted in an ISO27002 accredited Data Centre in Auckland.

  • We are fully in compliance with the Privacy Act of 1993.

Philippines (Head Office)

  • We have servers located within our Data Centres which only contain information pertaining to our employees and other pertinent applications used for administrative purposes. No client data is saved in our in-house servers.

  • We are fully registered with the Philippine National Privacy Commission and compliant with the Philippine Data Privacy Act of 2012 see: https://www.privacy.gov.ph/data-privacy-act/

Hong Kong

  • We are fully compliant with Hong Kong’s Personal Data (Privacy) Ordinance (Cap. 486).

  • Hong Kong registered Company CR 0503280.

Further Questions?

 To learn more please email us directly at dataprotection@prescribe-digital.com.

 

Issued on: 01 February 2019