Prescribe Awarded NSW Health Transcription Services Tender


Providing end-to-end transcription solutions and services to NSW Health, Australia.

Prescribe Digital, in partnership with VoiceX Communications Pty Ltd, have successfully tendered to join the NSW Health Transcription Services Supplier Panel. This two-year agreement, effective July 2024, with optional extensions of up to three additional years, positions Prescribe and VoiceX to support NSW Health’s transcription needs across a wide range of health departments and local health districts.

HealthShare NSW, the procurement and support agency for NSW Health, awarded Prescribe and VoiceX this contract after a competitive process. The partnership demonstrated their ability to deliver high-quality, secure, and efficient transcription services that align with the rigorous standards required by NSW Health. This achievement reaffirms the commitment to delivering reliable transcription solutions tailored for Australia’s healthcare sector.

VoiceX is a leading provider of advanced dictation and transcription solutions across Australia. The partnership between Prescribe Digital and VoiceX will bring a wealth of expertise in transcription technology, secure data management, and responsive customer support to NSW Health. This partnership highlights the ongoing commitment to enhancing healthcare communications, enabling more effective data management, and supporting healthcare professionals in delivering exceptional patient care.

Prescribe Digital will support VoiceX providing the Amplify+® platform—a comprehensive, AI-powered clinical documentation workflow solution. Amplify+® integrates seamlessly with Nuance’s Dragon Medical speech recognition technology, providing healthcare organisations with a unified platform that enhances patient outcomes and alleviates pressures on hospital staff by maximising time and increasing productivity. This end-to-end solution streamlines clinical documentation, improving quality and accuracy while eliminating errors and inconsistencies in clinical data.

Speaking of the tender award, Mark Frost, Managing Director at Prescribe Digital said, “We’re delighted to have been awarded the tender in support of NSW Health Transcription Services. Working alongside the VoiceX team, this recognition reflects our commitment to quality, innovation, and delivering exceptional services and solutions. We look forward to working with healthcare professionals in Australia providing our services and AI-powered solution, Amplify+® and are confident in our ability to support all clinical correspondence needs.”

“We are thrilled to be selected as a trusted supplier for NSW Health’s transcription services,” said Johnny Moore, Sales Director of VoiceX. “Our goal is to streamline and secure the transcription process, supporting healthcare providers with state-of-the-art technology that meets the needs of Australia’s healthcare system.”

For more information on VoiceX and their services, please visit voicex.com.au/transcription-services-nsw-health

T: 1300 551 778
E: info@voicex.com.au

If you’d like to find out more about Amplify+® or to book a short demonstration, request more information here